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Community Support during COVID-19

Mount Alexander Connectors

Information on how to access support for anyone feeling lonely or isolated due to the coronavirus (COVID-19) pandemic.

Mount Alexander Connectors

To continue on from the success of the State Governments Community Activation and Social Isolation (CASI) program, which ended in June 2021, we are excited to launch the Mount Alexander Connectors network. The Mount Alexander Connectors agreed it was important to continue this network with the purpose of supporting our community, especially through the impacts of COVID-19.

Council is proud to be working with a passionate network of people who are helping to assess local needs, provide support and monitor what is happening in our community.

The Mount Alexander Connectors network is made up of representatives from council, local neighbourhood houses, health, aboriginal and library services, as well as advocacy, multicultural services, charity, church, education, community and volunteering groups.

As a result of the Connectors network coming together, a coordinated approach to the Be Connected Program has been developed between Council, Castlemaine Community House, Maldon Neighbourhood Centre and the Castlemaine Library. The Be Connected Program runs digital inclusion and mentoring activities to support the community throughout the year. To see the regular Be Connected sessions available in our shire download the Mount Alexander Be Connected flyer

Thank you to everyone involved.

For information on the Mount Alexander Connectors network please contact Melissa Fowler, Community Projects Officer at council on (03) 5471 1700 or email m.fowler@mountalexander.vic.gov.au.

Mount Alexander Connector Projects

Council and the Mount Alexander Connectors network delivered a number of community projects over the past 12 months to build social connections in our community. The projects offered a variety of cultural, artistic, social and wellbeing activities to address the impact of COVID-19 on the community.

The network is continuing to meet in order to support our community and will provide updates to projects as they come to life.

Read the list of Community Activation and Social Isolation Projects 2020/2021.

Download the Community Activation and Social Isolation Projects 2020/2021 (54 kb, PDF).

Are you feeling lonely or isolated, or know someone who might need help?

Help is just a phone call away for people who are experiencing loneliness, or are socially disconnected due to the COVID-19 pandemic.

You can still access local social, emotional or practical support via the Mount Alexander Connectors network.

If you would like to speak directly to someone here in the shire contact our COVID-19 support service :

• Call us on the toll free number 1800 512 446 between 9.00am and 5.00pm (Monday to Friday)
• Email us at covid19@mountalexander.vic.gov.au

What type of help will I receive?

Some examples of the help or support we can organise includes:

Emotional support like a wellbeing check-in or a regular chat with a local over the phone.

Practical help such as running an errand, helping you use technology to stay in touch with family and friends, making on online application or ordering shopping over the internet, or we can

Link you to social and community activities such as online book clubs, fitness groups, craft groups, learning new skills or volunteering opportunities.

Who can seek help?

Support is available to community members that need support during the pandemic. This initiative is designed to support vulnerable members of the community.

This may include people who are:

  • Older and living alone
  • Carers
  • Living with a disability or chronic health condition
  • Social housing tenants
  • Single parents
  • From culturally and linguistically diverse backgrounds
  • Recently arrived migrants or refugees
  • Aboriginal Victorians
  • Living within the LGBTIQ+ community, or
  • Experiencing financial hardship

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