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Extension granted for pet registration fees

Dogs in autumn leaves

Monday 6 April 2020

Mount Alexander Shire Council is giving community members extra time to pay for pet registration fees to help reduce financial pressures on the community during the COVID-19 pandemic.

It is important residents ensure their pet is registered by the due date of 10 April. However, payments on registration or renewal fees can be made until 30 June 2020.

“We know coronavirus is having an enormous impact on our lives and has affected many people,” said Jeffry Amy, Coordinator Safety and Amenity, Mount Alexander Shire Council.

“To help support residents we are offering some extra time to pay pet registration fees.”

While pets are required to be registered under Victorian law, Council is putting a temporary hold on following up unpaid animal registration fees until the end of the financial year.

Pet owners are encouraged make electronic or phone payments this year while the Civic Centre is closed to the public to reduce the spread of COVID-19.

Pet registration fees can paid online via Council’s website, over the phone by EFTPOS or credit card, or via BPAY. Council’s Customer Service Team is available to help on 5471 1700.

“We know many pet owners usually like to pay their pet registration in person at the Civic Centre,” said Mr Amy.

“Some residents may need some help from family or friends to make an online or card transaction this year.

“Our Customer Service Team is also available by phone to offer any assistance,” he said.

If anyone is experiencing financial hardship and can’t meet the 30 June deadline, Council encourages you to get in touch with the Local Laws team to discuss your pet registration.

The extension on pet registration fees is one of several interim measures to help the community manage some of the impacts of COVID-19.

Councillors and staff are investigating more ways to support residents, ratepayers and local businesses in the short, medium and long-term.

To stay up-to-date on Council’s services during the pandemic visit www.mountalexander.vic.gov.au/coronavirus.



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