All reports of animal cruelty or neglect should be directed to the RSPCA Victoria, via their cruelty report hotline on (03) 9224 2222 or by following the link below. Please note, the Castlemaine MAAW is a pound and shelter only and does not handle any such complaints.
All reports of lost and found animals should be reported to Council's Local Laws Department by contacting our offices. In addition, any reports concerning lost animals can also be phoned through the MAAW animal care facility on (03) 5472 5277.
The RSPCA is Australia’s most well-known and trusted animal welfare organisation, with a long history of providing evidence-based animal welfare advice to the public. In 2018, RSPCA launched the Guide to Keeping Your Cat Safe and Happy at Home. This is a free resource aimed at advising cat owners on how to provide for their cat’s welfare and also help protect native wildlife by keeping their cat contained to their home, with safe outdoor access (e.g. through a cat-enclosure).