October 2022 flood recovery

Mount Alexander Shire was impacted by a severe weather event in October 2022. The event resulted in flooding in areas within the shire, with damage to properties, roads, and community infrastructure. 

Read the latest Flood Recovery Community Update(PDF, 203KB) – 31 January 2023 

Recovery information 

We understand the significant impact that the severe weather event has had on our community.

We would like to thank residents for supporting each other through these difficult times. We also acknowledge Council staff and local emergency services for supporting the community.

Personal help and counselling

If you are feeling overwhelmed and finding it difficult to cope, reach out for help from friends and family or contact the services listed below.

  • Lifeline - support for mental health for yourself or a loved one. Call: 13 11 14
  • Suicide Call Back Service - support for mental health for yourself or a loved one. Call: on1300 659 467
  • Kids Helpline – free 24/7 support by qualified counsellors for young people aged 5 to 25. They are available via phone, webchat and email. Call: 1800 55 1800
  • Beyond Blue – trained counsellors are available to talk to you 24 hours a day, 7 days a week via and webchat. Call: 1800 512 348
  • Parentline – a phone service for parents and carers of 0 to 18 year-old children. They offer confidential and anonymous counselling and support on parenting issues. Call: 13 22 89
  • Better Health Channel – Better Health Channel offers a range of resources.
  • Contact your regular GP or health centre

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000.

The way you react to an emergency, including your mental and emotional response, and the time it takes to recover, depends on many things.

This includes the amount of support available, other stressors being experienced, or previous traumatic experiences. Recovery will be complex and unique to your own circumstance.

Flood Waste Disposal

Following the October 2022 Flood, Council waived disposal fees at the Castlemaine Transfer Station for residents with items damaged by flood waters.

This program ended in June 2023.

Residents can still dispose of flood waste at their nearest transfer station but fees will apply.

Castlemaine Transfer Station
Where: Sluicers Rd, Castlemaine
Open: Monday to Sunday, 8.00am to 4.00pm

Transfer Station Fees and Charges

Insurance support

If you have property or contents insurance, you should contact your insurance company as soon as possible after the event.

Ask your insurer for advice on actions you should take:

  • Make a list of items that have been damaged and take photographs if possible.
  • Keep receipts for any emergency repair work.

For assistance with insurance contact the Insurance Council of Australia on 1800 734 621 (24 hour hotline).

You can find information on lodging a claim following a disaster with Insurance Council of Australia.