Food poisoning and safe food handling
Under the Food Act 1984, all food business owners (and community groups who sell food) are legally required to ensure that food sold or prepared for sale is safe to eat.
Public and Environmental Health Officers are responsible for food regulation throughout the municipality to make sure safety standards are maintained to protect the health of the community. They regularly inspect food businesses to provide advice and handle complaints about food handling and food poisoning.
Reporting a food safety issue
Contact a Public and Environmental Health Officer on (03) 5471 1700 or submit an online service request if you wish to report an issue regarding:
Food premises cleanliness or food handler hygiene practicesContamination of food, such as foreign objects. (Note: Retain the remaining food without removing the contaminant)Suspected food poisoning (Note: Report the incident as soon as possible and retain any remaining food by wrapping it in clean plastic and storing it in the fridge)