Phone
Telephone: (03) 5471 1700
After hours: Call (03) 5471 1700 and follow the prompts for access to emergency after hours and on-call rangers.
National Relay Service: If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS).
- TTY users phone 133 677 then ask for (03) 5471 1700
- Speak and Listen users phone 1300 555 727 then ask for (03) 5471 1700
- Internet relay users connect to the NRS then ask for (03) 5471 1700
Customer request or feedback
Make an online service request, complete our feedback form, or send us an email to send us your comments or suggestions.
Contact your local councillor
To find out more about your local Council or how to get in touch with your local ward councillor visit our councillors page.
Mail or email
Email: info@mountalexander.vic.gov.au
Mail: PO BOX 185, CASTLEMAINE VIC 3450
Main office
Mount Alexander Shire Council
Civic Centre
Corner Lyttleton Street and Lloyd Street
Castlemaine VIC 3450
Opening hours
General: Monday - Friday, 8.30am - 5.00pm
Planning enquiries: Council’s planning counter is temporarily closed for face-to-face planning advice until further notice due to staff availability.
Public holidays: closed.