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Accessibility parking permits

Accessible parking permits (formerly disabled parking permits)

Victoria has moved to the Victorian Government's new Accessible Parking Permit (APP) Scheme and online administration system. From 22 March 2021, the Mount Alexander Shire Council will move to the APP Scheme. Residents and organisations who need a new permit, or to renew or replace a permit, will need to apply with the new application process.

Improvements to the Scheme include:

  • Introduction of temporary permits for 6, 12 or 24 months
  • Increased permit length, from 3 to 5 years for individuals
  • Introduction of a permanent disability classification, so reassessments are not required for some people’s future permit renewals
  • A new single and secure state-wide permit design that will reduce the misuse of permits
  • The inclusion of occupational therapists (OTs) as assessors, in addition to GPs, and
  • Double Time (green permits) and permits for organisations will continue under the new scheme

How long does it take to get a permit?

Once your application is approved, your permit with arrive in the mail in around seven to 10 days.

These times may vary depending on Australia Post demand. You can select to have the permit collected from Council but you will need some form of identification to collect the permit.

How do I apply for or renew a personal accessibility parking permit?

1. Start your application online at accessibleparking.vic.gov
2. You’ll receive an application reference number via SMS*
3. Take your reference number to your GP or occupational therapist
4. Your GP or occupational therapist will complete an online assessment and submit your application
5. Your application will be assessed by VicRoads to determine if you qualify for a permit

If your application is successful, Mount Alexander Shire Council will finalise your application and you’ll receive your permit in the mail or if you wish collect it from Council.

A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact our Customer Service team on 5471 1700 if you need a paper form.

How do I apply for or renew an organisation accessibility parking permit?

1. Start your application online at accessibleparking.vic.gov.au
2. You’ll receive an application reference number via SMS and email
3. Your application will be assessed by VicRoads to determine if you qualify for a permit
4. If your application is successful, Mount Alexander Shire Council will finalise your application and you’ll pick up your permit at the council

How do I replace my permit?

1. Start your replacement application online at accessibleparking.vic.gov.au
2. You’ll receive a replacement application reference number via SMS and email
3. Your application will be assessed by VicRoads to determine if you qualify for a permit
4. If your application is successful, Mount Alexander Shire Council will finalise your application and you’ll pick up your permit at the council

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