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Public notice - 24 March 2020

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Read the latest Council Column including public notices, job advertisements and tenders.

Coronavirus COVID-19 update

We understand there is much concern about coronavirus COVID-19 pandemic in the community and are doing what we can to help reduce the impact and spread of the virus.

Council has activated its regional pandemic and business continuity plans to ensure we continue the delivery of essential services and support our community, while placing priority on the health of our community, staff and volunteers.

The situation is unique and changing daily. We are making decisions on service alterations based on the most recent advice from state and federal governments and health authorities.

Our aim is to keep programs and services running for as long as possible within the guidelines, and the recent directive from the Victorian Premier to shut down all non-essential activity across the state.

We encourage residents to remain calm, and follow the precautions to minimise the spread and infection. Remember to look out for each other and check on your family, friends and neighbours that need might need assistance.

For information about coronavirus visit the Department of Health and Human Services at www.dhhs.vic.gov.au/coronavirus.
Stay up-to-date with changes to Council services at www.mountalexander.vic.gov.au/coronavirus.

Customer and Visitor Services

The Customer Service Centre and Visitor Information Centres closed at 12noon on Monday 23 March. Council staff will continue to provide phone and online support during the closure.

Customers can contact us by phone, email or lodge a customer service request via the home page on our website.

Our Customer Service team is available on weekdays between 8.30am and 5.00pm on 5471 1700 or via info@mountalexander.vic.gov.au.

Customers can continue to make online payments via our website or www.bpay.com.au.

Maternal and Child Health Services

Maternal and child health services, including National Immunisation Program immunisations for children up to six years are continuing by appointment. All group programs including New Parents Groups and Sleep and Settling are on hold. To make an appointment contact the team on 5472 1364.

Aged Care Services

Face-to-face social support programs, home exercise programs and respite services have ceased for one month.
Staff are continuing to support clients for some programs by phone, and will keep clients, carers and families informed of further service changes. Please contact our Community Wellbeing Team on 5471 1766 with any queries.

Events and venues

Council venues and community facilities closed at 5.00pm on 23 March, following the closure of the Castlemaine Library and Phee Broadway Theatre last week.

Council has cancelled or postponed all events as we can no longer support non-essential public gatherings and activities in the short to mid-term. These include:
• Volunteer workshops
• Castlemaine COscars Youth Film Festival
• Mondo Lounge Youth Space and holiday program
• Norwood Hill Recreation Reserve drop-in session
• Open day at former Chewton Community Centre.

Council staff are contacting event organisers and registered participants.

Business support

Staff are continuing to support local business and industry during this difficult time.
For advice, support and update for businesses visit www.business.vic.gov.au or contact the designated business hotline on 13 22 15.

Bin collection over Easter

At this stage kerbside bin collection is operating as usual.
There will be no kerbside waste or recycling collection on Good Friday - Friday 10 April. Bins will be collected the following day, on Saturday 11 April. Bin collection will be usual on Easter Monday – Monday 13 April.

Council meetings

The next meeting is scheduled for 6.30pm on Tuesday 21 April at the Civic Centre.
Watch the broadcast live to the internet via YouTube by searching Mount Alexander Shire Council.

The Council Column is published in The Midland Express each Tuesday.

Public notice - 24 March 2020.

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