Accommodation businesses

If accommodation is provided for five or more people or you are operating a bed and breakfast premises you are required to register your business online, in person or by email.

Online:

Complete and submit the Online Application for Registration of a Prescribed Accommodation Premises.

In person or by email:

Download and complete the Application for Registration of a Prescribed Accommodation Premises (PDF, 427KB).(PDF, 319KB)

Email it to info@mountalexander.vic.gov.au or bring it into our Customer Service Counter at:

Corner Lyttleton and Lloyd Streets
Castlemaine, Victoria 3450

If you are conducting structural works or renovations for your premises please contact Council’s building and planning team on 03 5471 1700.

Starting a new bed and breakfast

If you intend starting a new bed and breakfast business please contact Council’s Public and Environmental Health team to ensure that you comply with the legislative requirements on 03 5471 1700 or email environmentalhealth@mountalexander.vic.gov.au.

You can transfer the ownership of an accommodation business online, in person or by email.

Online:

Complete and submit the Online Application for Transfer of Registration of a Prescribed Accommodation Premises.

In person or by email:

Download and complete the Application for Transfer of Registration of a Prescribed Accommodation Premises (PDF, 427KB).(DOC, 304KB)

Email it to info@mountalexander.vic.gov.au or bring it into our Customer Service Counter at:

Corner Lyttleton and Lloyd Streets
Castlemaine, Victoria 3450

Other forms you will require:

Request for an Inspection and Report(DOCX, 157KB)(DOCX, 157KB)

A Public and Environmental Health Officer will arrange to inspect the premises after settlement and if works are needed, these must be completed before the Certificate of Registration can be issued to the new owner. 

Operators of prescribed accommodation businesses must renew their business registration each year. 

Apply online for your Renewal of Registration of a Prescribed Accommodation. 

Annual inspections are carried out by Council’s Public and Environmental Health officers to assess compliance with the Public Health and Wellbeing Regulations, covering:

• Cleanliness
• Structural maintenance
• Condition of rooms and overcrowding
• Water supply
• Sewerage and wastewater
• Sanitary facilities
• Waste disposal
• Pest control

Please note, if you are intending to provide food at the premises, you will need to apply for food business registrations as well.

Consumer complaints relating to Public Health and Wellbeing Act businesses and residential issues may be investigated by Council Public and Environmental Health Officers. Such complaints may include: 

• Unclean premises
• Incorrect techniques or procedures
• Infections contracted from premises
• Unregistered premises
• Overcrowding at accommodation premises
• Vermin infestations
• Maintenance problems
• Residential noise and odour issues

All complaints relating to these matters should be immediately reported to Council's Public and Environmental Health team on 03 5471 1700 or email environmentalhealth@mountalexander.vic.gov.au.