Telephone: (03) 5471 1700
After hours: Call (03) 5471 1700 and follow the prompts for access to emergency after hours and on-call rangers.
National Relay Service: If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
- TTY users phone 133 677 then ask for (03) 5471 1700
- Speak and Listen users phone 1300 555 727 then ask for (03) 5471 1700
- Internet relay users connect to the NRS then ask for (03) 5471 1700
Customer request or feedback
Make an online service request, complete our feedback form, or send us an email to send us your comments or suggestions.
Mail or email
Mail: PO BOX 185, CASTLEMAINE VIC 3450
Mount Alexander Shire Council
Corner Lyttleton Street and Lloyd Street
Castlemaine VIC 3450
General: Monday - Friday, 8.30am - 5.00pm
Planning enquiries: Monday, Wednesday and Friday, 8.30am - 5.00pm
Public holidays: closed.