We are transitioning to a new Planning Application platform. As a result, the existing My Mount Alexander system will be unavailable from 5.00pm Thursday 12 November. Our new planning application platform will be available from 9.00am Monday 16 November. We apologise for the inconvenience.
The Maldon Transfer Station has limited hours and services. It will reopen for green waste only on Wednesdays, Fridays, Saturdays and Sundays, 9.00am-11.00am until 15 November. The Castlemaine Transfer Station will continue to operate as normal. We apologise for the inconvenience and thank you for your patience.
At the Ordinary Meeting of Council 18 February 2025, Council adopted the Complaints Policy. The purpose of this policy is to ensure that Council handles complaints fairly, efficiently and effectively. It sets out the key principles and concepts of complaint management to ensure that any person who wishes to make a complaint has the matter dealt with in an approved and consistent manner.