Frederick Street and Mechanics Lane, Castlemaine are closed this week. See the Road closures page for details.
The Revenue and Debt Collection Policy is designed to provide a clear and consistent approach to staff and customers on Council’s process for collecting monies that are both due and overdue. The Policy applies to property rates and charges as well as general debtor invoices, and will assist customers to better understand their rights and obligations.
Excluded from this policy is Council's approach to financial hardship, which is separately addressed in the Financial Hardship Policy.