Clean-up

Help if your property has been damaged

Emergency Recovery Victoria

Help to clean-up your property is available if you are uninsured or underinsured. Emergency Recovery Victoria will remove eligible damaged homes, businesses, and community assets (eg. town halls and sports facilities) at no cost.

Call the Emergency Recovery Hotline on 1800 560 760 or visit vic.gov.au/register-for-clean-up.

If your home is insured, contact your insurance company even if you don't know the full extent of the damage. Take photos and make a list of everything that is damaged.

Emergency Recovery Victoria has more information about what to expect and who can support you as you rebuild, repair or sell your home after a bushfire.

For more information visit vic.gov.au/rebuild-repair-home-disaster or download the Clean-up for free flyer(PDF, 3MB).

Waste Transfer Stations

Castlemaine and Maldon transfer stations are open as normal.

Currently, residents of the shire who have been bushfire affected can dispose of materials that have been damaged by the fire at our transfer stations free of charge. Proof of residence of Mount Alexander Shire (driver's license or rates notice) is requested.

Council transfer stations are unable to accept commercial quantities of material from fire affected structures. We ask contractors to access an approved landfill for this purpose. For further information, please contact council on 03 5471 1700.

Please note that for the safety of staff and the public, our transfer stations are closed on days of Total Fire Ban.

Kerbside waste collection

Kerbside waste collection has resumed in all areas.

For residents whose homes need rebuilding or repair before they are habitable, you can choose to pause your waste charge and service. Please phone 03 5471 1700 to request your waste charge and service be paused.