Health and wellbeing support

If you or someone close to you is feeling overwhelmed, stressed or in need of someone to talk to in a disaster. Free, confidential, 24/7 help is available:

  • Contact your local doctor (GP) - They will work to get you seen, even if you don’t have a local family doctor
  • Call Lifeline: 13 11 14
  • Call Beyond Blue: 1300 224 636
  • Call 1800RESPECT – Support for people impacted by family violence 
  • In an emergency, call 000 (Triple Zero)
Children and young people can also access:
  • Call Headspace: 1800 650 890 - Counselling  for young people aged 12-25 
  • Kids helpline: 1800 551 800 - Counselling  for children and young people

For a full list of health and wellbeing support services in the Mount Alexander Shire visit Council's Mental health services and support page.

Support for locals

Free Mental Health and Wellbeing Locals

Mental Health and Wellbeing Locals are a free service for Victorians aged 26 and over.  

They provide treatment, care and support for your mental health and wellbeing close to home. You don't need a GP referral, Medicare card or mental health care plan. 

For more information: www.betterhealth.vic.gov.au/mental-health-wellbeing-locals.

Mount Alexander  
(servicing Mount Alexander, Central Goldfields and Macedon Ranges) 
Phone: 03 4442 9100 
Bendigo and Echuca  

(servicing Greater Bendigo City, Loddon and Campaspe) 
Phone: 1800 332 501 

Bendigo 
(walk-ins and bookings) 
Phone: 03 5497 5600
3/15 Hopetoun Street, Bendigo 3550 

 Echuca 
(walk-ins and bookings) 
Phone: 03 5412 6600 
222 Ogilvie Avenue, Echuca 356

Partners in Wellbeing

If a Mental Health and Wellbeing Local is not open near you, you can call Partners in Wellbeing on 1300 375 330, Monday to Friday, 9.00am - 5.00pm. 

Available statewide, Partners in Wellbeing offers free, phone-based support for Victorians aged 16 and over who are experiencing mental health and wellbeing challenges. You do not need a Medicare card or to be an Australian citizen/resident.

Visit Partners in Wellbeing for more information.

 

Support for businesses, farmers and remote communities

National Centre for Farmer Health

The National Centre for Farmer Health provides mental health resources for Victorian farmers and agricultural communities, including:

Business and farm financial counselling

Tailored recovery support is available for affected businesses, including farms:

These services are designed to support longer‑term farm viability, not just immediate relief.

Rural Financial Counselling Services wellbeing counsellors

The Rural Financial Counselling Service (RFCS) offers specialist support to farmers and their communities.

They provide:

  • financial counselling
  • wellbeing support for mental stress from financial issues.

    RFCS can help you to:

  • develop strategies to cope with stress
  • recognise signs of poor health in yourself or your workers
  • set up a support network with family, friends or community
  • find groups or activities in the community that can help
  • access health services through referrals.

For more information, call 1300 735 578 or visit the RFCS website.

Rural Financial Counselling Services wellbeing counsellors

The RFCS offers free, confidential wellbeing support alongside their usual financial and business counselling support. Wellbeing counsellors are available to visit bushfire-affected producers and their families at their property or over the phone to assist with mental health and wellbeing issues.

Funding has been provided to support the appointment of a RFCS wellbeing officer in each region serviced by the RFCS.

To access the support of a wellbeing counsellor, call the RFCS on 1300 771 741.

Royal Flying Doctor Service – Flying Doctor Wellbeing

Flying Doctor Wellbeing is a free mental health and wellbeing service for rural and remote Victorian communities.  

Email wellbeing@rfds.vic.gov.au or call 1300 363 788 (Loddon Campaspe/Southern Mallee). 

 

Support for Aboriginal and Torres Strait Islander people 

BLKTRX

BLKTRX brings together culturally safe and responsive services to support Aboriginal and Torres Strait Islander individuals, families, communities and workforce across Victoria. By improving access to the right support, BLKTRX plays a vital role in strengthening social and emotional wellbeing, mental health and suicide prevention in our communities. 

Visit blktrx.org.au to find culturally safe and responsive mental health, social and emotional wellbeing and suicide prevention services in your area.

 

Resources