Food, water and other essentials

Services Australia mobile service centre

Visit the mobile service centre to find out about Australian Government payments and services for rural families, older Australians, students, job seekers, people with disability, carers, farmers and self-employed people.

We can also help veterans and their families connect to the Department of Veterans’ Affairs phone line and online services.

Staff can provide you with information and support. They can also help you create a myGov account. myGov is a simple and secure way to access government services online.

When: 9:30 am to 4:00 pm, Wednesday, 25 March 2026
Where: In front of the visitor information centre, Mostyn Street, Castlemaine

Harcourt Leisure Centre Relief Support

The Harcourt Leisure Centre is open from 11.00am - 3.00pm on Wednesdays and Fridays during February. 

The following is available at the Leisure Centre:

  • Support services (financial, Services Australia, wellbeing)
  • Free pantry and household items 
  • Showers
Mail redirection 

Australia Post is supporting communities affected by the recent bushfires by providing free mail redirection for up to 12 months for affected residents. For further information and how to apply visit Australia Post's mail redirection for special circumstances page.  

Rates

To help our community focus on recovery, we’re postponing the next rates notices by one month. The due date has been extended from 28 February to 31 March for all residents across the shire. Find out more in the media release.

Food pantry
Castlemaine Community House also has a food pantry that is open all week from 9.00am to 3.00pm for anyone who needs it.
 
 
Water tanks

Replacement water is available for residents who are not connected to town water and rely on water tanks for their household supply. Find out more about the Victorian Government's emergency relief drinking water program for people affected by the January 2026 fires. 

The Department of Health has information about preparing your water tank after a bushfire.

Meal support

Castlemaine Meal Train is providing homemade meals for those with young families affected by the fires. They are also collecting/distributing nappies, kids clothing, toys. Email: castlemainemealtrain@gmail.com.

 
Clothing and kitchen supplies
Local op shops are offering items for free to people affected by the fires. Please visit Castlemaine Salvos, Windarring Castlemaine Recycled Store, MAAW Op Shop and The Good Op Shop if you are in need.
 
Pet food and supplies
The Regional Community Vet Clinic Castlemaine is offering free pet food and has a limited supply of leads, pet beds and bowls. Call 0493 447 394 for help.

 

Moving truck

The Maine Movers are donating one day a week to residents who need the use of a truck. Get in touch on 0497 541 240.

Stock feed 
The Harcourt Relief Committee on behalf of Harcourt Progress Association alongside community members are coordinating a short term, fair, needs-based distribution of donated feed, for his affected by the bushfires.
 
Available now (small feed Items):

Location: Shipping containers, Coolstore Road, Harcourt (middle row)
When: Saturdays, 10.00 - 11:30am
Feed type: Small grass hay bales, dog food and Calm Performer horse feed
Conditions: Quantity limits apply. Forms available on site.

Large and round bales:
Step 1: Collect and complete forms at Statewide Irrigation Castlemaine, 84 Forest Street, Castlemaine
Step 2: Pick up (with completed form) from Tony Cordy, 76 Woodbrook Road, Ravenswood South
Pick‑up time: Saturdays, 8.00 - 11.00am
Enquiries: Marc 0409 513 783, Tony 0439 742 434